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Вы можете ознакомиться и скачать презентацию на тему Management Tools. Доклад-сообщение содержит 43 слайдов. Презентации для любого класса можно скачать бесплатно. Если материал и наш сайт презентаций Mypresentation Вам понравились – поделитесь им с друзьями с помощью социальных кнопок и добавьте в закладки в своем браузере.

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Management Tools Chapter 17 Ahmed Almehairbi Zee Davis Chris Schug Torre Walls

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Management & Planning Tools Why Why?? Forced Field Analysis Nominal Group Technique

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Why Why Tool Very simple and effective tool. Focuses on the process rather than on people. Quick method to solve problems.

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Forced Field Analysis What it does? How to use it: Define the objective Determine criteria/problem Brainstorm forces Prioritize forces Take action

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Forced Field Analysis - +

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Nominal Group Technique Developed in 1971 Consensus planning tool Used for: Identifying major strengths Equal opportunity/voice Increase participation Reduce errors Simple Process: Generate written ideas “individually”. List ideas on chart. Rank all the ideas on paper “individually”. Rank Most important

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Nominal Group Technique Diagram

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Management & Planning Tools Affinity Diagram Interrelationship Digraph Tree Diagram Matrix Diagram Prioritization Matrices Process Decision Program Chart Activity Network Diagram

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Affinity Diagram What it does? When to use? Benefits of using The Process State the issue Brainstorm and post Sort ideas Create headings

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Affinity Diagram

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Affinity Diagram

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Affinity Diagram Example

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Interrelationship Digraph Clarifies interrelationship of many factors Classifies cause-and-effect relationships

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The Process: The Process: Agree on the issue or question Add a symbol to the diagram Put ideas in a circle Compare elements to others Use arrows Draw arrows from element of influence Review and revise Determine root causes or drivers

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Interrelationship Diagram

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Questions Comments

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Tree Diagram Used to reduce encourage team members to think creatively, make large projects manageable and generates a problem-solving atmosphere. The Process: Choose action-oriented objective statement from “ interrelationship diagram, brainstorming or team mission statement”. Choose the major headings. Analyze the major headings. For each task node, think of the sub-tasks that will be required, and add them to the tree.

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Tree Diagram Go on-line

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Matrix Diagram Used to identify, analyze and rate the relationship among two or more variables. Select factors. Select appropriate format. Define symbols. Analyze each cell by inserting the appropriate symbol.

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Matrix Diagram

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Prioritization Matrix What it does? When to use it: Broad objectives must be broken down All of the implementation options must be explored Assignable tasks must be created

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Prioritization Matrix

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Process Decision Program Chart (PDPC) What it does? When to use it: The task is new, unique The task is complex The implementation must keep to a tight schedule There are problems with a reasonable chance of happening

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PDPC The process decision program chart is a tool for contingency planning. Helps the user to select the best processes to be used to accomplish a desired task Assists in visualizing the alternatives Forward planning Backward planning

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Process Decision Program Chart

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Activity Network Diagram

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Activity Network Diagram What it does? When to use it: The task is a complex one The sub tasks are familiar with know duration The projects is a critical org. target Simultaneous implementation paths must be coordinated There is little margin for error in the actual vs. the estimated time of completion

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Activity Network Design Some other versions of this method PERT chart Programme evaluation review technique Arrow Diagram CPM Chart Critical Path Method

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Quality Control Tools Cause & Effect (Fish bone) Flow Chart Run Chart Control Chart Histogram Pareto Chart

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Cause & Effect Diagram

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Flow Charts A flow chart is a pictorial representation showing all of the steps of a process. A Flowchart is used for: Defining and analyzing processes Building a step-by-step picture of the process for analysis, discussion, or communication purposes Defining, standardizing, or finding areas for improvement in a process

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Symbols Used

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Run Chart Run chart allows teams to study observed data for trends or patterns over a specified period of time.

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Control Chart A statistical control chart is a graphic comparison of process performance data to computed “statistical control limits,” drawn as limit lines on the chart. A statistical tool used to distinguish between process variation resulting from common causes and variation resulting from special causes.

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Control Chart Benefits Monitor process variation over time Differentiate between special cause and common cause variation Assess the effectiveness of changes to improve a process Communicate how a process performed during a specific period

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Control Chart Types of Control charts Attribute Data Data that results from counting the number of occurrences Variables Data Displays values resulting from the measurement of a continuance variable

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Control Chart Three types of of charts: X-Bar and R Chart Individual X and Moving Range Chart for variables Data Individual X and Moving Range Chart for Attribute Data

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Histogram A histogram is a graphic summary of variation in a set of data Basic data analysis tool for analyzing frequency of occurrence of items provides an easy-to-read picture of the location and variation in a data set.

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Pareto Chart Pareto analysis is a ranked comparison of factors related to a quality problem Prioritized bar chart for determining which problem to work on first. Arranging data so that the few vital factors that are causing most of the problems reveal themselves.

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Pareto Chart

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Creativity Tools Brainwriting 6-3-5 Classic Brainstorming Imaginary Brainstorming Knowledge mapping Morphological Box Picture Associations and Biotechniques